1. Introduction
Welcome to citrolglobal.com. At Citrol Global, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our Website. By accessing or using our Website, you consent to the practices described in this Privacy Policy.
2. Information We Collect
a. Personal Information
We may collect the following types of personal information:
- Contact Information: Your name, email address, phone number, and mailing address.
- Account Information: If you create an account on our Website, we collect your username, password, and other account-related details.
- Payment Information: If you make a purchase through our Website, we collect payment information such as credit card numbers and billing addresses.
- Communications: Any communications you send to us, including emails and messages through our contact forms.
- Usage Information: Information about how you use our Website, including your IP address, browser type, operating system, and browsing history.
- Cookies and Similar Technologies: We use cookies and other tracking technologies to collect information about your online activities and preferences.
b. Non-Personal Information
We may also collect non-personal information that does not directly identify you, such as aggregated data about website usage and trends.
3. How We Use Your Information
We may use your personal information for the following purposes:
- To provide and improve our products and services.
- To process and fulfill your orders and requests.
- To communicate with you, respond to your inquiries, and provide customer support.
- To send you promotional and marketing communications (you can opt-out at any time).
- To personalize your experience on our Website.
- To analyze usage patterns and improve the functionality and content of our Website.
- To protect the security and integrity of our Website and prevent fraud.
4. Disclosure of Your Information
We may share your personal information with:
- Service Providers: We may share your information with third-party service providers who assist us in operating our Website, processing payments, or providing other services.
- Legal Requirements: We may disclose your information when required by law or in response to a valid legal request, such as a court order or subpoena.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage system is completely secure, and we cannot guarantee the absolute security of your information.
6. Your Choices
You have the following rights regarding your personal information:
- Access: You may request access to the personal information we hold about you.
- Correction: You may request corrections to inaccurate or incomplete personal information.
- Deletion: You may request the deletion of your personal information.
- Opt-Out: You can opt-out of receiving promotional and marketing communications from us.
7. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us.
8. Changes to this Privacy Policy
We reserve the right to update this Privacy Policy at any time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this page, and the updated policy will be effective immediately upon posting.